In the dynamic world of digital finance, Easypaisa stands out as a pioneer in revolutionizing Pakistan’s financial landscape. As the company continues to expand, the role of a Recovery Officer has become pivotal in maintaining financial integrity and customer trust. This blog delves into the responsibilities, qualifications, and career prospects of a Recovery Officer at Easypaisa. Easypaisa helpline 3737. Easypaisa helpline number 3737, 042-111-003-737.
Full Time/Permanent
Recovery Officer
Pakistan, Jhelum, Mandi Bahauddin
Job Description
(total positions: 2, posted on: February 17, 2025)
- Ensure that collection targets are met as per the collection strategy.
- Maintain and record all settlements agreements made with the customers.
- Ensure daily follow-up from clients and maintains its log.
- Ensure strong liaising with Branch Manager and Loan Officers for prompt recoveries.
- Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with Team Lead
- Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
- Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.
- Monitors Recovery Agents to ensure accounts assigned to them are fully recovered.
- Prompt identification of unauthorized balances and follow up with branches on early warning and remedial action on newly created PDOs in the branch.
- Monitoring and recovering of PDO’s /Expired CMB loans in the branches.
- Carry out any other tasks assigned by the Regional Head of Recovery
- Incumbent shall be responsible to adhere by easypaisa Bank Behaviours & Values in all aspects of his/her work conduct.
- Ensure that a culture of risk and compliance management is implemented, and institute performance measures tied to individual risk and compliance responsibilities
- Responsible for managing compliance risk ‘inherent’ in their day-to-day activities, processes, and systems for which you are accountable. This includes the responsibility of business lines to own, develop, and update systems, policies, processes, and procedures to manage compliance risk inherent in their day-to-day activities.
Required Skills
Credit Collection Recovery, SME Banking , Recovery Strategies
The Role of a Recovery Officer
A Recovery Officer at Easypaisa plays a crucial role in managing and recovering overdue payments. This position ensures that the company’s financial resources are utilized effectively, contributing to overall financial health. Easypaisa login.
Key Responsibilities
- Debt Recovery Management
- Monitoring Delinquent Accounts: Regularly review accounts to identify overdue payments and strategize recovery plans.
- Client Communication: Engage with clients through calls, emails, and meetings to negotiate repayment schedules.
- Documentation: Maintain accurate records of all communications and agreements with clients.
- Collaboration with Internal Teams
- Coordination with Branch Managers: Work closely with branch managers to align recovery strategies and share pertinent information.
- Liaison with Loan Officers: Collaborate to understand the context of loans and devise effective recovery approaches.
- Compliance and Reporting
- Adherence to Policies: Ensure all recovery actions comply with Easypaisa’s policies and relevant financial regulations.
- Regular Reporting: Provide updates to management on recovery status and highlight any challenges encountered.
Application Process
Interested candidates can explore current openings on Easypaisa’s official careers page. The application process typically involves:
- Online Application: Submit your resume and cover letter through the careers portal.
- Initial Screening: HR reviews applications to shortlist candidates based on qualifications and experience.
- Interviews: Shortlisted candidates undergo interviews to assess their fit for the role and the company culture.
- Offer and Onboarding: Successful candidates receive an offer and begin the onboarding process.
Conclusion
A career as a Recovery Officer at Easypaisa is both challenging and rewarding, offering professionals the chance to contribute to the company’s financial stability while advancing their careers in the fintech industry.
FAQs
- What is the primary role of a Recovery Officer at Easypaisa?A Recovery Officer is responsible for managing and recovering overdue payments, ensuring the company’s financial resources are effectively utilized.
- What qualifications are required for this role?Candidates should have a bachelor’s degree in finance or a related field, along with strong communication and negotiation skills.
- How can I apply for the Recovery Officer position?Interested individuals can apply through Easypaisa’s official careers page by submitting their resume and cover letter.
- What career growth opportunities does Easypaisa offer?Easypaisa provides avenues for professional development, with opportunities to advance into senior roles within the financial operations team.
- Is prior experience in debt recovery necessary?While prior experience is advantageous, Easypaisa also considers candidates with relevant educational backgrounds and skill sets.